Text formatting toolbar "unpinned"?

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
I clicked the pin icon on the far right of the text formatting toolbar when editing a mailing and now I can't figure out how to get that toolbar back. I've searched this community and google and haven't found the answer. Can someone help?
Photo of UT County Technical Assistance Services

UT County Technical Assistance Services

  • 1 Post
  • 0 Reply Likes
  • frustrated, a little.

Posted 2 years ago

  • 1
Photo of Ross Cochran

Ross Cochran, Official Rep

  • 134 Posts
  • 10 Reply Likes
Official Response
Hi there! I'd be glad to help out with getting that tool bar back. The toolbar is triggered by selecting a block that has text in it. You should be able to click inside of any block that has text in it to get that toolbar to pop up again. I'm including a quick screencast of how this would work. You can find it here:

http://recordit.co/NquCHqfVQc

If clicking inside of a text box doesn't cause it to pop back up, you may need to refresh your browser. Just make sure you save your mailing before your refresh that window so you don't lose any changes.

I hope that helps! If you run into anything else, just give us a shout and we would be glad to help!