Template’s code prevents accessing survey’s Thanks page

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

I am working on a survey. Next to the "Survey form" tab is a "Thanks page" tab. However, when I click it, there is nothing below that tab and no obvious tools to create what I assume is an option of a simple message thanking the survey recipients for submitting the survey. How do I use this feature?
Photo of ABEM

ABEM

  • 5 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Alyssa Boragno

Alyssa Boragno, Champion

  • 92 Posts
  • 9 Reply Likes
Hey there! I'm sorry for the frustration, and I noticed that it probably had to do with the coding in the template that was being used. I looped in one of my support team members, and she was able to fix the problem, so you're good to go! Please let us know if you're still running into any issues.
Photo of ABEM

ABEM

  • 5 Posts
  • 0 Reply Likes
Well done! Thanks!