The Google Analytics campaign tracking code is not working on triggered emails

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  • Updated 4 years ago
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As I was reviewing the Emma set-up of one of our new clients, I realized that the GA campaign code was not appearing at the end of the url of links that I had clicked on from their triggered "welcome" email.  We checked the set-up on our end, and the GA campaign name has been entered.  Is this a known issue?  Thanks for looking into this!
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FootSteps Marketing

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Posted 4 years ago

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FootSteps Marketing

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Also, I checked another email that went out today via a scheduled send, and the code does appear on that email.  I was able to duplicate the issue on a different triggered email, so I believe this is isolated to the triggered emails only.
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Laura Dickerson, Official Rep

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Hi there,

I think that you may be right. I am checking in on this for you!
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FootSteps Marketing

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Thanks!
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Laura Dickerson, Official Rep

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Alright, here is what I have found for you:

The best way is the old fashioned way.  You can attach the links from the link generator and create your own links, then use them as the link urls in each link. For right now, this would be the way to attach the analytics piece. The tool that we have in Review and Send is a short cut for that process. I have put in a feature request to have Automation include the short cut for you, but for right now, doing it by hand is the best way.   I hope this helps!