Outlook cuts images off at maximum height.

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  • Problem
  • Updated 4 years ago
  • Not a Problem
  • (Edited)
The image in my email looks fine in preview but is cutoff when I test it and view through Outlook. When I view the test emai on my iPhone, the image looks fine. What could be causing this? 
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Corcoran Sunshine Marketing Group

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Posted 4 years ago

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Emily Hollingsworth, Alum

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Official Response
Hi there -- I believe we actually spoke by phone yesterday and found that Outlook was cutting your image off at it's maximum height (1728px high) for images. From what I can tell, this image height limit exists for Outlook 2003, 2007 and 2010. We got everything looking good in Outlook by resizing your image to 1700px high! 
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Emily Hollingsworth, Alum

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PS -- I've updated the subject line here so that other users can find this more easily!