The "paste with styles" is not working for me from Word doc.

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The "paste with styles" is not working for me. I am trying to copy and paste from a Word doc that is formatted properly. The only formatting that is copied is the hypertext links. All color, font, bold etc is stripped away.  I use a Mac with OS 10.10.5 and Firefox 54.0.1 to edit our newsletters.
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The Cable Company

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Posted 2 years ago

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Ben Harrington, Employee

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Hi There,
Because Microsoft Word styles text with the intent of printing, that usually does not play very nice in an email environment, so paste with styles can sometimes cause problems with Microsoft word. If you have trouble, try pasting in plaintext and styling within Emma in order for the email to render the same across multiple email platforms. 

Let me know if you have any other questions!