There aren't any items to see...

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Audience totals showing outdated counts

Hi there,

I'm trying to tidy up some audiences and create some segments.

When doing so the segment displays the correct number of Actives, Errors and Opt Outs, however when I click into that group or segment to view these contacts I simply see 'There aren't any items to see at this time.'

If I then export these groups or segments they're empty... Yet in the list view of groups and segments the numbers say there are contacts there?

What's going on? I've been using Emma for 3 years and never had this problem.

EDIT: With screenshot - 3529 Active, but there aren't any to see? What?

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Key Blue

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Posted 4 years ago

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