Troubleshooting for Notification of Signup Form

  • 2
  • Problem
  • Updated 4 years ago
  • Acknowledged
I am not getting a notification when people sign up for my Signup Form. I saw a post that this has been a problem. And that some people have gotten it to work. Can you please send out a troubleshooting guide? This is a major problem is it disrupts my sales process! Should this not be fixable I will be forced to go with another email marketing company that has a reliable system. Thank you in advance for your help.
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Natural Skincare Clinic

  • 3 Posts
  • 0 Reply Likes
  • frustrated!

Posted 4 years ago

  • 2
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hello there -- You're right, this is a bug in our system, and one that we are still testing significantly. You may have already seen this conversation, but Katie's updates there are the most recent! I suggest following that conversation so that you can be alerted whenever there is an update! I apologize for the frustration this issue is causing you. I do hope that you can hang in there until the bug is resolved or we release a new and improved forms feature!