Un-synced from Kindful?

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  • Problem
  • Updated 2 months ago
  • Solved
We synched our Emma and Kindful accounts, but it seems to have been un-synched. I noticed that our groups weren't synching - I checked Kindful and it says it's connected, but Emma shows that it's not. When I click the "Connect" button on the Kindful section in Emma Account Settings > Apps, it takes me to the Kindful website. How did this happen and how can I fix it?
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Wingspan Arts

  • 10 Posts
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Posted 2 months ago

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Photo of Ross Cochran

Ross Cochran, Official Rep

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Hi there! 

I think we spoke over the phone on this issue. The Kindful integration was developed and is supported by Kindful. They may need to disconnect you on their end and have you setup the integration again.

If we can help with anything else, let us know.