Unable to send a test or send - Proofing box immediately disappears

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I'm not sure why, but I can't move past the editing area. When i click 'send test', the proofing box pops up briefly and then immediately disappears. Same thing happens when i click 'Review & send'.

Cleared cache and restarted browser, no luck. Using up-to-date Chrome on a Mac 
Photo of eMINTS National Center/ University of Missouri

Posted 1 year ago

  • 1
Got it to work in Safari.... *shrug*
Photo of Laura Dickerson

Laura Dickerson, Official Rep

  • 778 Posts
  • 64 Reply Likes
Hi there,

Glad you got it working. You may need to just clear the cache and cookies in your original browser. That might clear it up for you!

This conversation is no longer open for comments or replies.