I cannot view an audience Member's contact history beyond 18 months back. I need to look back at a mailing just under 2 years ago. Also, when I open the mailing it is not displaying the responses from when it was sent.
Hi there -- Your account only stores response data for 18 months. So any mailing older than that will no longer show in your contact's history or on your response page. I hope this helps to make sense of what you're seeing!