We want to remove the [Unverified Sender] message from the subject line of the email.

All of the people we are sending the emails too are clients and we have their emails on file. The [Unverified Sender] makes it seems we are SPAMing our clients is there a way to remove this?

The Mill

2 Posts
1 Reply Like

Posted 2 years ago

2 years ago

Zach Sharpe, Employee

290 Posts
32 Reply Likes

Good Afternoon!

The [Unverified Sender] seems to be a function of your recipient's inbox and could be due to the sending domain. The first thing I would try here would be to update Emma to be a verified sender to see if this helps with emails landing properly in the inbox. I will include the article to our Resource Center below that details this.

https://support.e2ma.net/Resource_Center/Account_how-to/Instructions_for_setting_up_Emma_as_an_autho...

Thanks for reaching out, have a great day!

Cheers,

Zach