When I send a test email, it's stuck on "Please wait...." or gives me an Internal Server Error

  • 4
  • Problem
  • Updated 4 years ago
  • Not a Problem
I cannot get a test email to go through - it's stuck on "Please Wait..." or Internal Server Error. This particular campaign has a very large image that makes up the body of the email. Could that have anything to do with it? I need this campaign to go out today, but I'm stuck!
Photo of Canton Regional Chamber of Commerce

Canton Regional Chamber of Commerce

  • 2 Posts
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Posted 4 years ago

  • 4
Photo of Paul Zimmerman-Clayton

Paul Zimmerman-Clayton, Official Rep

  • 400 Posts
  • 34 Reply Likes
Official Response
Hey there, thanks for posting! The problem with that mailing lies in these three links: 



Specifically, the greater-than signs (or carrots!) at the end are confusing the editor, so it gets stuck compiling. 

To get that mailing sending, just remove the carrots at the ends of those links, and you'll be good to go! Let me know if you have any other questions!