Where do i find basic billing information?

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
  • (Edited)
I can't find my basic billing info.  
Photo of Event Fabrics

Event Fabrics

  • 14 Posts
  • 5 Reply Likes
  • frustrated, very very frustrated

Posted 3 years ago

  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Official Response
Hey there, 

So sorry that it's been frustrating for you.  

You can find your basic billing information, invoices, credit card info, etc... by clicking on the wrench and screwdriver in the top, right of the account and clicking "Settings and Billing" 

If you're looking for information on your specific plan and don't have the info that was sent to you when you opened up the account, that information isn't public any more since it's not a plan we currently offer.  

I'll be happy to look up your plan and shoot you an email with your plan rates.  

Should I just send that to your email address on file? 

I'll be looking out for your reply!

- Grey