Weekly and monthly reporting for mailing responses

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  • Idea
  • Updated 3 years ago
  • Under Consideration
  • (Edited)
There doesn't appear to be a way to run reports (say weekly or monthly).  I can only see stats for individual mailings.  The graph at the top of the Response page is only a quick snapshot; it doesn't provide data needed for putting together monthly KPI reports for our business.  Please tell me there is a reporting function to slice and dice data.
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Clean Energy Collective

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Posted 3 years ago

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Emily Hollingsworth, Alum

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Hey there -- We don't currently have reporting like this in place. I'll check in with the Product team to see what their plans are for Response reporting!

In the meantime, have you tried our compare mailings feature? You can compare up to 5 mailing responses at a time. You'll find that feature on the top right of the Response page, above the trends graph. :)
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Clean Energy Collective

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Thanks for the quick reply.  The compare mailings doesn't include total clicks (only unique), so I have to go into each individual mailing and click on the "clicks" tab to see total clicks.  Additionally, it isn't organized for this purpose. Even for my weekly reporting I have to go into each individual mailing currently.  FWIW, I'd love for you to also track total opens, not just uniques.  I'm surprised there isn't at least a basic reporting function to select/filter by date ranges and mail type to include all KPIs you have (aka total AND unique figures). Please pass along my use case to the Product team and let me know when this will be available.  Thank you.
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Emily Hollingsworth, Alum

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Hey there! Our product team is actively exploring this now, so I'm marking this Idea as Under consideration. They've actually got some designs in mind, and they'd like to get your feedback. Can I pass the email address I have on file for you along to that team so they can set up a call?
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Clean Energy Collective

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Great; thanks for following up! Yes, you can certainly pass along my email address for feedback.
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Dispatch Magazines

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To piggyback off of this, in regards to the compare mailings feature -- I would love to be able to pull more than 5 responses at a time. Takes a long time to put together the kind of report I need. Thanks.
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Emily Hollingsworth, Alum

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Hi Dispatch -- Thanks for chiming in here! We're talking specifically about the mailing comparison feature over here. While this Idea isn't currently planned, we hope to provide more robust reporting functionality in the future. :)
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erin Fiorito

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Is there an update on getting reporting functionality?
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Emily Hollingsworth, Alum

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Hi Erin -- No major update here. We still have plans to expand the types of reports you can run in Response as well as features like scheduling those reporst. We hope to include some recurring reporting features like monthly/weekly reports as well. This is further down the roadmap, as we're currently focusing our work on the compare mailings feature. Thanks!