Where can I find my templates?

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  • Updated 5 years ago
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I know when starting a new campaign I can choose from my templates. But if I am trying to tweak something on my templates and make a few edits without starting a campaign, where can I find them?
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Posted 6 years ago

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Photo of Alyssa Boragno

Alyssa Boragno, Champion

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Hey there! There currently isn't a way to view your templates outside of creating your campaign in the template gallery. If you have a few tweaks you need to make that requires additional support, you can always give us a shout by either giving us a call or shooting us an email. I hope this helps!
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Windy City Fieldhouse

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Do you know if this feature will be added?
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Katie Lewis, Official Rep

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Hello! We aren’t planning to have the template gallery available outside of mailings. Feel free to weigh in on this conversation where we’re discussing it. I hope this helps!
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Second Chance Technologies

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This seems like a gross oversight. So, lets say I want to update an existing template. I have to Create a New Mailing, pick the template I want to change, make my edits, and then save the file as a new template because it won't let me save over an existing template. Seriously, have you thought this through? This will ultimately lead to a bloated family of templates that no one can make sense of.
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Katie Lewis, Official Rep

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Good morning! I spotted that you also posted this in this conversation, so I’ve responded there.
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Sergeant Labs

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This is extremely inconvenient to have to create a new template everytime a slight change is desired. 
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Katie Lewis, Official Rep

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I'm sorry to hear it! It sounds like this idea might help you with your workflow. Are you finding that you're needing to frequently resave templates you created using the Save as Template function? We'd love to learn more about your process, if you'll share it in that conversation. Our Product Team finds use cases like this really helpful for our understanding of how you work and are using these features.