Why are not all of my corrections in a newsletter being saved? They appear as saved, but then aren't when published. Frustrating!

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Why are not all of my corrections in a newsletter being saved? It's frustrating to make corrections, see them "saved," and then send a newsletter out only to find that not all corrections were saved.
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Albany Area Schools

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  • frustrated

Posted 1 year ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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Hello!

This sounds like it could be browser related. Would you be able try the following:

- Ensure you are using either Google Chrome or Firefox. Emma is built with these platforms in mind and tends to work best on these browsers.

- Try clearing the cache and cookies from your current browser. Emma relies on pulling fresh information for most of its functionality.

I hope this helps out, please let us know if we need to take a deeper look!

Thanks,

Zach