Why did the search box get taken off the contact edit page?

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL CLEANUP

With the old format, I could just paste emails in the search box on the same page as the contact details or emails page. Now I have to back up at least once to get the search box back. Why add steps to something that was already streamlined? I process lists of contacts to make edits and this adds more time and steps to my workflow.
Photo of Cynthia


  • 123 Posts
  • 29 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of Nate Gallagher

Nate Gallagher, Employee

  • 41 Posts
  • 5 Reply Likes
Hi Cyntha, 

Nate from Emma Support here! 

I completely understand your frustration with removal of the search bar from within a contact record. Thank you so much for detailing how you were using that feature in your workflow. In order to comply with the GDRP, we recently moved all users to the interface you're seeing. I will file a feature request on your behalf for to again have the search bar available on all Audience pages. 

Please let me know if you have any questions! 

- Nate