Wordpress Issues

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Everytime I put the log-in details into the Emma for Wordpress plugin, I keep getting the following message: "Something misfired. Please check your API keys and try again,
cURL error 28: Connection timed out after 10002 milliseconds". 

I've spoken to the developer and my host server and have been told to ask if MyEmma allow connections from servers?

Photo of The Cook School by Martin Wishart

The Cook School by Martin Wishart

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Posted 3 years ago

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Photo of Grey Stepp

Grey Stepp, Support Team Manager

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Hi there!  

I had our developers check your IP and we're not blocking on our end, so we wouldn't think you should have any issues connecting.  

You may want to double-check your API keys and/or regenerate them in the app.  Just note that if you do regenerate your keys, any existing connections you have using those keys will need to be set back up with the new information.  

Let me know if you continue to experience problems with this! 

- Grey