Wrong text shown after email sign up on website and welcome email not sent when we have a new subscriber.

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  • Updated 2 years ago
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This welcome email should come up with information about our organization, but this email below is what new signups receive when they subscribe. 




And this is what shows up after someone on our website fills out our newsletter form. 
Where can I go to change what this looks like? 




Any help would be great! 
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Palmetto Promise Institute

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Posted 2 years ago

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Laura Dickerson, Official Rep

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Hi there,

Which sign up are you using? That will help me track down the messaging you are seeing.  I checked your "Welcome email" workflow, and it is firing, but it wouldn't fire in place of what you are seeing above if you have disabled the confirmations. 
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Laura Dickerson, Official Rep

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Hello,

Did you still need help with this?