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Conversations

Conversations 21 - 40 of 128
Photo of SciLocal
Social Sharing Twitter character count needs to be updated
In the Social Sharing option, which I'm given after I schedule a send, the Twitter box seems to be still using the old character limit. T...
  • 1 me too
  • 1 reply
  • Problem
Photo of Econoday
lightbox form causes page to freeze
I added a lightbox form to this page: http://www.econoday.com/myemma-test.aspx PROBLEM: Eventually the scrollbar disappears and you can'...
  • 2 me toos
  • 3 replies
  • Problem
Photo of cadragich12@gmail.com
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code -- When I click "Review & Send" nothing happens/it glitches
  • 6 me toos
  • 3 replies
  • Problem
Photo of Temple University
Number of delivered messages is higher than my sent audience groups
The numbers of delivered emails is higher than the number of audience members that I sent the email to. Photo attached. 
  • 1 me too
  • 1 reply
  • Problem
Photo of Real Commissions, LLC
"Select a group" field in "Create a Segment" is too short!
The field for "Select a group" when I am creating a Segment is too short!  It needs to allow for long group names (way more characters)! ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Seaside Vacations
clicks tab
In the campaign overview tab I have a link that I see has gotten 88 clicks.  However, when I go into the clicks tab to pull those email a...
  • 1 me too
  • 1 reply
  • Problem
Photo of SimpleK12
Trying to "change status of all" on a segment to opt-out and nothing happens
I'm trying to change the status of all the emails on this segment: 00 potential spam trap actions: change status of all selected "Opt-o...
  • 1 me too
  • 1 reply
  • Problem
Photo of Temple University
Click map not visible
The Click Analysis view on our email response sections is no longer displaying a click map over the email showing how many clicks each li...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Safe Haven Family Shelter
Image is blurry in email even though it is high res, over 1280px wide and saved as a jpeg.
Image is blurry in email even though it is high res, over 1280px wide and saved as a jpeg. This happens all the time in our emails. Image...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lauren Jacobsen
Searchable content created on Emma?
So, I am creating a very nice newsletter on Emma. It goes out to my email database. I want to post it to social media and my website. I t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Principium Strategies
Getting "Oops, that wasn't supposed to happen." when trying to view my audiences
Using Chrome, I'm getting this error any time i try to view any of my audiences: Oops, that wasn't supposed to happen. We're sorry, somet...
  • 1 me too
  • 1 reply
  • Problem
Photo of global online academy
Gmail hiding portions of mailings
When I open mailings we send in gmail, it looks like gmail has starting hiding portions of the email based on content segments in the Emm...
  • 1 me too
  • 1 reply
  • Problem
Photo of MSU College of Veterinary Medicine and Hospital
Is there a way to upload contacts other than via excel?
I need to upload a large contact list into emma. However, the contact list lives in Outlook 2017 for Mac, which doesn't allow me to expor...
  • 1 me too
  • 1 reply
  • Problem
Photo of Childhaven
copy and paste text issues-with font not available in emma
I am having many issues today with simple text cut and paste. I am working on a word document using Averta font and every time I copy/pas...
  • 1 me too
  • 1 reply
  • Problem
Photo of NJPSA/FEA
Can't open or search audience
When I search for a member or open an audience group, I get the following error message: 
  • 1 me too
  • 1 reply
  • Problem
Photo of Paul Drake
Delete pending users with expired invitations
I have a user who never accepted an invite on a new account.  According to the last paragraph in Managing Your Team article (https://supp...
  • 1 me too
  • 3 replies
  • Problem
Photo of Justice & Mercy International
API won't authenticate
Getting this message when I try to authenticate or when someone tries to sign up: "Authorization failed: cURL error 35: error:14077410:SS...
  • 1 me too
  • 6 replies
  • Problem
Photo of Northwest Earth Institute
Since 5pm PT last night, we have been unable to load email campaigns.
See attached screenshot. Our emails are not loading in the editor. This is the screen we get when we click on an unsent email from our ca...
  • 1 me too
  • 5 replies
  • Problem
Photo of CDO
Issue with linked text
We use MyEmma to send 2 weekly newsletters. This week we noticed that when we copy and paste from our Word docs into our newsletters our...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ada County Highway District
Sign up form users getting error message
When some, not all, people try to use our sign up form they are getting the following error:"Your request could not be completed. At some...
  • 1 me too
  • 1 reply
  • Problem