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Conversations

Conversations 21 - 40 of 48
Photo of Gilian Ortillan
"Assets" missing from menu for Enterprise account
Hello, This past week, the "Assets" link has disappeared from the menu of my enterprise account. My account privileges and settings have...
  • 1 me too
  • 1 reply
  • Problem
Photo of URI College of Pharmacy CPD
Problem with embedded PDF attachments
There seems to be a glitch when embedding PDF attachments into an Emma email. When I was testing an email out, it seems that every time I...
  • 1 me too
  • 3 replies
  • Problem
Photo of Amanda Webb
Mailing Id issues
Previously I had been using [% mailing:mailing_id %] to dynamically add the mailing id for an email campaign to our tracking URLs but had...
  • 1 me too
  • 1 reply
  • Problem
Photo of Elizabeth Eckert Music
the emails added in my guestbook app are not appearing in my account - several were entered last weekend but not showing up yet! - help?!
the emails added in my guestbook app are not appearing in my account - whereas my audience says "no new signups" in the last 30 days, I ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Georgia State University
Error message when going to Audience page
Error message appears when trying to go to Audience page
  • 1 me too
  • 4 replies
  • Problem
Photo of Extracon Science
Primary Contact "Not Defined", they Have Accepted the Invite
I am an Agency, creating a new account for a Client, EHMS.  They accepted the email invite and now show on the Team Page as having "Full"...
  • 1 me too
  • 1 reply
  • Problem
Photo of City of Vancouver, Washington
0% open rate: Please help/possible problem
Hello, This month, two mailings sent out from our Parks & Recreation Department's sub-account to large lists came back with dramatically...
  • 1 me too
  • 4 replies
  • Problem
Photo of Extracon Science
Primary Contact "Not Defined", they Have Accepted the Invite
I am an Agency, creating a new account for a Client, EHMS.  They accepted the email invite and now show on the Team Page as having "Full"...
  • 1 me too
  • 0 replies
  • Problem
Photo of Pat Brown
HTML Error - Background color spills all over the page
Using "Insert HTML" (code below), I can get it to function properly EXCEPT that the green background for the table spills all over the en...
  • 1 me too
  • 1 reply
  • Problem
Photo of Melissa D
Campaign Error
Clicking on a campaign gives me the 'Oops, that wasn't supposed to happen. We're sorry, something unexpected happened and your request ...
  • 1 me too
  • 8 replies
  • Problem
Photo of Wellmont
EMMA logging out in the middle of a process
While in the middle of a process: uploading a file, inserting text, even saving the document, EMMA logs out and requires you to log back ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Internews Network
html code added in the text when I send test email
My email looks fine in preview but when I send a test version to myself, one of the hyperlinks is preceded by some code in the text: >" s...
  • 1 me too
  • 1 reply
  • Problem
Photo of Home Care Assistance
Some contact lists that were uploaded but aren't showing in our groups list or when I search contact lists, why are they're not showing?
We have contact lists that were uploaded but they are not showing in our groups list or when I search contact lists, why are they not sho...
  • 1 me too
  • 1 reply
  • Problem
Photo of Michelle Seitzer
A campaign has already gone out but the links are dead. Help?
I checked my links in the mailing and all seemed to be well. Scheduled the campaign, it was sent, and all the links but one were dead. He...
  • 1 me too
  • 2 replies
  • Problem
Photo of Leo Cussen Institute
Hi, change template background style/new logo
 I want to create a new design/style in the background - template gallery. Our company has recently changed the logo and has a new style ...
  • 1 me too
  • 1 reply
  • Problem
Photo of SEIU Healthcare Minnesota
Can't upload more contacts, account says I've reached limit, but I've deleted all contacts
Can't upload more contacts, account says I've reached limit, but I've deleted all contacts
  • 1 me too
  • 1 reply
  • Problem
Photo of GPN
I am trying to program a mailing to go out but the review and send screen is blank and won't load
I wrote an email, saved it and when I go to the review and send screen to program it to go out, the screen is blank and will not load. I ...
  • 1 me too
  • 2 replies
  • Problem
Photo of ALIAS Chamber Ensemble
Error Message when attempting to schedule a mailing
I have been attempting to schedule a mailing, and every time I click on "Review and Send" I get an error message saying "Whoops, somethin...
  • 1 me too
  • 2 replies
  • Problem
Photo of MBH&H
Lost response data
After an initial mailing I sent a campaign to an additional group. In the process I lost all the response data from the first mailing. Ho...
  • 1 me too
  • 2 replies
  • Problem
Photo of Anchor Point Architecture, Inc.
Did this spam warning message come from Emma - or from the receiver?
see attached - text in red letters at top and bottom of email. Where did this text come from?
  • 1 me too
  • 1 reply
  • Problem