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Conversations

Recent Conversations
Conversations 161 - 180 of 1933
Photo of MO79 - Lake of the Ozarks
Sending an email puts all contacts sent to in the error category
I have been trying to send out our July newsletter for a couple of weeks now.  It went from June Newsletter to now July.  Every time I se...
  • 1 me too
  • 1 reply
  • Problem
Photo of Amy Sanders
Is there a way to add a hidden field that generates a timestamp with a lightbox form?
Is there a way to add a hidden field that automatically enters a timestamp when a user submits a lightbox form? 
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nationwide Insurance - Enterprise Solutions
Contacts
In Contacts, under Error tab, Reason - can you tell me what "changed manually" and "delivery" mean so that we don't end up with so many e...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Dennis Manugal
Background Bleed Issue in Office 365 Business Outlook (include Screenshots)
In Office 365 Business - Outlook, the background of email templates seem to bleed into the templates creating a space or gap that looks l...
  • 1 me too
  • 1 reply
  • Problem
Photo of PearlPoint Cancer Support
Group Vs. Audience
I imported a list of email address and added them to group for a very specific email. These email addresses will not need to receive othe...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mid West Region Vector Marketing
Image sliders?
Does anyone know if its possible to insert an image slider into the emails?  I figured out how to insert an automated countdown clock by ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of The Cyphers Agency
Outlook users getting "Sender failed fraud detection" error -- is this something we can solve?
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Domenick Casuccio
How to handle multiple email addresses for a contact
If a contact has multiple email addresses, should I enter those each as a separate contact or use a colon to separate the email addresses...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Dan Poulin
Is there a way to view if an API key is in use?
We are in a position where we need to create a small integration for a client that requires the API. However, in their account an API key...
  • 1 me too
  • 2 replies
  • Question
Photo of LoDo
Internal Server Error Message
I've been trying to send a e-newsletter for the last 48 hours and keep getting an "internal server error message." After doing some troub...
  • 1 me too
  • 5 replies
  • Problem
Photo of Amy Sanders
Instant Subscribe?
I saw an interesting email acquisition tactic for a new newsletter by Mic. They labeled it instant subscribe. On tap, it loaded my email,...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Austin Creative Reuse
internal error message
Hello, I am getting an internal error message when I try and send my campaign. I read other posts and tried to locate a link that may be...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Triple Threat Mentoring
Emma Integration with Podio through Zapier
I've used Zapier to integrate my non-profit's Podio volunteer database with Emma; specifically, as new volunteers sign up on Podio, Zapie...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of Kyle Gregory | Lipscomb University
Issue with pasting text, creates/replaces images
Recently today, I've been having issues where when I paste text into the campaign editor, it will replace a nearby image with that text. ...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Ann Brainerd
Contact opted back in but shows as opted out in salesforce.
Our Salesforce Instance syncs with MyEmma.  A contact (who says she's not sure how she got opted out) opted in.  She even received the Em...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of Allie
Import Not Updating All Contact Information
I have imported a new contact list with the following fields selected: First Name, Last Name, Company Name, and Email. When I go back in ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Matt Nolley
Error 400: Bad Request received when attempting to update email address via the API.
When attempting to update a recipient's email address via the API, I am receiving a HTML 400: Bad Request error as a response.  I am able...
  • 1 me too
  • 4 replies
  • Problem
Photo of Sameera Lowe
Getting the "Oops" error when trying to create a new survey that has to go out this morning.
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Cynthia
Updating Spell Check
I've been using Emma since 2014 and haven't seen evidence that the spell check feature has ever been updated. It's frustrating to constan...
  • 3 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of Nationwide Insurance - Enterprise Solutions
If an Excel spreadsheet has email addresses that are actual hyperlinks - will they work okay in Emma? Or should the hyperlinks be removed?
An associate wants to add an Excel spreadsheet to Emma.  The emails are listed as hyperlinks
  • 1 me too
  • 1 reply
  • Question
  • Answered