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Conversations

Conversations 1 - 20 of 1586
Photo of PBS Hawaii
Subscriber List Accuracy, removing unused subscribers
Regarding Audience - Groups, and the subscribers in specific groups, is it possible to Archive that Group, then delete it, and by deletin...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Varsity Marketing
Keeping image left justified on mobile.
I used a left combo box in the editor to create an area with the image on the left and the copy on the right. This works fine on the desk...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Success Academy Charter Schools
How do I change text justification and padding for the mobile version so my text and picture do not touch?
How do I change text justification and padding for the mobile version so my text and picture do not touch but maintain the layout used in...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Internews Network
GDPR - use a confirmation link
We have our list segmented out by those who reside in Europe. Is there a way to send them all an email and have them click on a confirmat...
  • 1 me too
  • 10 replies
  • Question
  • In Progress
Photo of Zeta Beta Tau Fraternity
Email Open Rate Over Timespan
How do I find the total email open rate for a certain period of time? For example, how do I find the average open rate for all emails sen...
  • 1 me too
  • 2 replies
  • Question
Photo of B'nai B'rith Housing
How can we embed an Emma email on our site rather than linking to the Emma archive?
We'd like the content to be on our domain rather than on https://t.e2ma.net/webview/[link]. Is that possible?
  • 1 me too
  • 1 reply
  • Question
Photo of Greater Louisville Medical Society
I have to enter my social media information for each communication
We're new to Emma and have noticed that each time we send a mailing and pull the "follow" buttons over we have to reenter our social medi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Deleted Contacts Still Showing In Response
We've moved all contacts for an account to Archive, however when we go to response, we can still see details of the errors and opt outs o...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Contact Deleted, Remember Preferences?
So going forward with GDPR, we have been instructed to delete all data after a send, including from the new 'archive' feature. What woul...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Loh
How do I remove the calendar from the left side of the page?
it really has no bearing on how I manage my account and just takes up screen real estate.  Also, I want to be able to search all of my ca...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Alkahest Artists & Attractions
real time spent on clicks
How can we determine how much time a viewer/ customer has spent on various links within our campaign?  i.e., how long did they spend view...
  • 1 me too
  • 1 reply
  • Question
Photo of Woodstock's Pizza
How do I save a "Code Your Own" email as a template?
I am trying to save a "Code your Own" email as a template, and I can't figure out how to do this. It doesn't give me the option on the sa...
  • 1 me too
  • 1 reply
  • Question
Photo of Central Connecticut State University
Response View Showing Impossibly High Number of Shares
We sent out our Holiday e-Card last week - a mailing which each year receives an average/mediocre response.  Like all of our emails, our ...
  • 1 me too
  • 5 replies
  • Question
Photo of Andrew Learned
Can I create a segment based on another segment?
Is there a way to target users who are not in another segment?  I understand that I could do this via groups, but I'm trying to maintain ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jawahir AK
Getting a Member's activity history
Is there a way to get a member's activity history, like when was the member added to a certain group and when removed and readded etc..
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Vintage Vibe Boutique
Spring/Summer Templates
Are there ever any templates in your gallery for special dates in the Spring and Summer, such as,  Easter, Mother's Day, Father's Day?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Next Level Ballplayer
How do I segment a list based on people that did NOT click a certain URL within the mailing?
Title pretty much sums it up.  I would like to create a segment based on people that did not click a link, to follow up another email to ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Books Marketing
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Alex Ezell
Selecting All when searching Contacts
I am doing a search in Audience for a bunch of Contacts. Once that search runs, I'd like to select all of those contacts and perform an a...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Hot Spring Spa West Des Moines - Urbandale IA - 101016-811 / 101
Thumbnail cannot be generated for Vimeo link
I'm trying to embed a video using a Vimeo link.  https://vimeo.com/76480750 When I try to embed, it says a thumbnail cannot be generate...
  • 1 me too
  • 2 replies
  • Question
  • Answered