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Conversations

Conversations 1 - 20 of 128
Photo of cadragich12@gmail.com
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code -- When I click "Review & Send" nothing happens/it glitches
  • 6 me toos
  • 3 replies
  • Problem
Photo of Elizabeth Eckert Music
HI, I'm getting an internal error message when trying to send my email this afternoon. Any idea what's going on? Thanks,
Internal Server Error
  • 5 me toos
  • 5 replies
  • Problem
Photo of Laurie T.
Error Message in Click Tracking
A recent email's click tracking showed nearly all of the clicks going to myemma.com/404 However, I checked the actual email that was sen...
  • 5 me toos
  • 12 replies
  • Problem
Photo of NJPSA/FEA
The click analysis on two of my mailings shows a high number of clicks on an "unknown" link.
When I look at the click analysis for the following campaigns, I get a high number of clicks for a link listed as "unknown" and hardly an...
  • 5 me toos
  • 7 replies
  • Problem
Photo of Hutchinson Recreation Commission
Trouble accessing survey results
I'm trying to access survey results with a survey that hasn't been completed yet. I have my settings selected to My Emma contacting me ev...
  • 3 me toos
  • 1 reply
  • Problem
Photo of Association of Research Libraries
I can't login to Emma.
I keep getting an "internal server error". Tried Chrome and Safari. Help. 
  • 3 me toos
  • 3 replies
  • Problem
Photo of Institute for Legal Reform
Text formatting bar no longer popping up when text box is clicked, plus sudden inability to copy and paste at all.
Really odd issue for one of our primary users -- he is attempting to click on the text boxes in the body of the text, yet the text format...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Temple University
Click map not visible
The Click Analysis view on our email response sections is no longer displaying a click map over the email showing how many clicks each li...
  • 2 me toos
  • 5 replies
  • Problem
Photo of bvar
All AOL email addresses are being removed from our mailing list. Why?
Hello, We send out a daily newsletter that people have signed up for, yet every mailing, we seem to be losing 40-60 AOL email subscriber...
  • 2 me toos
  • 3 replies
  • Problem
Photo of JWholesale
Campaigns will not save in draft and can not send emails.
I've worked on a draft multiple times without it saving.  When I hit review & send nothing happens.
  • 2 me toos
  • 4 replies
  • Problem
Photo of Morgan Hill
I did a test on "spam filter" with those who organically subscribed to our newsletter. Still going to spam/ promo folder. Please advise!
Opt in Subscribers not receiving email... still goes to spam/promotions.  
  • 2 me toos
  • 3 replies
  • Problem
Photo of Marco
I cannot upload lists today. Is there a technical issue?
When I upload a list, I click the Imports tab, then the Import Contacts button. I select the file I want to upload, and after a moment, I...
  • 2 me toos
  • 1 reply
  • Problem
Photo of TimeLine Theatre
Emma is saying sent email went to just 0 recipients when it should have gone to 10,000+. I can't confirm what really happened with it.
I sent an email today to multiple lists, and did a split test with it. Emma is saying it was sent to those lists but also says it was sen...
  • 2 me toos
  • 2 replies
  • Problem
Photo of jim.knizer
quicksearch should be case insensitive
As a user of the quicksearch feature to look at my audience by email address, i want to be able to search on an email address in Proper...
  • 2 me toos
  • 6 replies
  • Problem
Photo of Crucible Racing, LLC
Audience not working
i am trying to click on the audience menu to begin creating groups and import contacts, but keep getting an error message
  • 2 me toos
  • 3 replies
  • Problem
Photo of CalabreseManagement
I am not able to access my accounts information!
We have 15 different accounts used under myemma. I am currently not able to access any recent, unsent, sent or draft mailings. myemma.com...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Econoday
lightbox form causes page to freeze
I added a lightbox form to this page: http://www.econoday.com/myemma-test.aspx PROBLEM: Eventually the scrollbar disappears and you can'...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Global Citizen Year
sync with Salesforce
I'm receiving an error any time I try to sync my group that says " You can't refresh group members while in import is in progress". All t...
  • 2 me toos
  • 2 replies
  • Problem
Photo of FOX Architects
Switch admins rights to a new email account
Employee who ran myemma no longer works here and we would like to commit our MyEmma account to a 'generic' email address accessible to cu...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Lauren
Report on clicks per link across all campaigns
Our Advertising department has a request/problem with the Emma platform in terms of response tracking:  I would like to be able to see t...
  • 2 me toos
  • 3 replies
  • Problem