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Conversations

Conversations 1 - 20 of 428
Photo of Beckett & Beckett
I'm having trouble getting an import to work.
When I uploaded a CSV and EXCEL file an import error message came up to this specific file. Please advise how I may to upload these conta...
  • 7 me toos
  • 8 replies
  • Problem
  • Not a Problem
Photo of cadragich12@gmail.com
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code -- When I click "Review & Send" nothing happens/it glitches
  • 6 me toos
  • 3 replies
  • Problem
Photo of Elizabeth Eckert Music
HI, I'm getting an internal error message when trying to send my email this afternoon. Any idea what's going on? Thanks,
Internal Server Error
  • 5 me toos
  • 5 replies
  • Problem
Photo of Hells Canyon Preservation Council
How can I stop spam signups?
I have seven signups from totally bogus sounding emails and names, all with the same first name and last name, and emails that look like ...
  • 5 me toos
  • 8 replies
  • Problem
  • Not a Problem
Photo of NJPSA/FEA
The click analysis on two of my mailings shows a high number of clicks on an "unknown" link.
When I look at the click analysis for the following campaigns, I get a high number of clicks for a link listed as "unknown" and hardly an...
  • 5 me toos
  • 7 replies
  • Problem
Photo of Laurie T.
Error Message in Click Tracking
A recent email's click tracking showed nearly all of the clicks going to myemma.com/404 However, I checked the actual email that was sen...
  • 5 me toos
  • 12 replies
  • Problem
Photo of AMS Pictures
HTML Disappearing when Using "Create Your Own Code"
I am trying to enter my own code using the "Create Your Own Code" option. I've previously done this before with no issues. Today, when ...
  • 4 me toos
  • 7 replies
  • Problem
  • Not a Problem
Photo of hbfus
Error scheduling mailing when account time zone is earlier than computer time zone
A clarification first: I work from Europe, the account is set and my coworkers are working from the east coast (EST). If I try to schedul...
  • 4 me toos
  • 16 replies
  • Problem
  • Acknowledged
Photo of Canton Regional Chamber of Commerce
When I send a test email, it's stuck on "Please wait...." or gives me an Internal Server Error
I cannot get a test email to go through - it's stuck on "Please Wait..." or Internal Server Error. This particular campaign has a very la...
  • 4 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of Miami Skin Institute
Scheduled Social Sharing Feature Not Working
We've been having this problem ever since we first started using myEmma. It is very important to our business that our emails are shared...
  • 4 me toos
  • 16 replies
  • Problem
  • Solved
Photo of Misty
Some of my recipients are able to open the word document linked in my mailing, and others are not....
I just tried the link to a document feature for the first time. Some of my clients are able to click on the links and download the word d...
  • 3 me toos
  • 4 replies
  • Problem
  • Not a Problem
Photo of COC
Spellcheck removes anchors
My Spell Check has not been working for months, since I converted to drag and drop editor It's a problem. Mozilla Firefox is my browser...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of S Design
Why am I getting bounces / errors when I know the email address is correct?
Several of the emails I have in my Emma groups come back as an "error" after I send out something through Emma even though the email is c...
  • 3 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of Association of Research Libraries
I can't login to Emma.
I keep getting an "internal server error". Tried Chrome and Safari. Help. 
  • 3 me toos
  • 3 replies
  • Problem
Photo of christna
Emma you need to fix this ASAP! I CANNOT SEND ANYTHING!!
Emma you need to fix this ASAP! First all week my drafts will not save without me having to reaload them every time I navigate away form ...
  • 3 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Hutchinson Recreation Commission
Trouble accessing survey results
I'm trying to access survey results with a survey that hasn't been completed yet. I have my settings selected to My Emma contacting me ev...
  • 3 me toos
  • 1 reply
  • Problem
Photo of Milligan College
Lightbox Form Breaking Site
Hello! On our website, http://admission.milligan.edu, the lightbox form is breaking the functionality of our button at the top. I've tes...
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of State of Fitness
How do I edit the share icon settings at the bottom of a campaign?
How do I edit the share icon settings at the bottom of a campaign? I have my email, twitter and FB linked but get bad request links when ...
  • 2 me toos
  • 2 replies
  • Problem
  • Not a Problem
Photo of Madison Park
Delete imported CSV file from "Your imports" list.
Are you not able to delete an imported CSV file from your imports? I would like it just gone so as to limit any confusion it may bring by...
  • 2 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of Transnetyx
DELETE Member Does Not Delete
 According to the api documentation, "The member, along with any associated response and history information, will be completely removed ...
  • 2 me toos
  • 1 reply
  • Problem
  • Not a Problem