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Conversations

Conversations 1 - 20 of 474
Photo of Beckett & Beckett
I'm having trouble getting an import to work.
When I uploaded a CSV and EXCEL file an import error message came up to this specific file. Please advise how I may to upload these conta...
  • 8 me toos
  • 9 replies
  • Problem
  • Not a Problem
Photo of cadragich12@gmail.com
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code -- When I click "Review & Send" nothing happens/it glitches
  • 6 me toos
  • 3 replies
  • Problem
Photo of Elizabeth Eckert Music
HI, I'm getting an internal error message when trying to send my email this afternoon. Any idea what's going on? Thanks,
Internal Server Error
  • 5 me toos
  • 5 replies
  • Problem
Photo of Laurie T.
Error Message in Click Tracking
A recent email's click tracking showed nearly all of the clicks going to myemma.com/404 However, I checked the actual email that was sen...
  • 5 me toos
  • 12 replies
  • Problem
Photo of NJPSA/FEA
The click analysis on two of my mailings shows a high number of clicks on an "unknown" link.
When I look at the click analysis for the following campaigns, I get a high number of clicks for a link listed as "unknown" and hardly an...
  • 5 me toos
  • 7 replies
  • Problem
Photo of Hells Canyon Preservation Council
How can I stop spam signups?
I have seven signups from totally bogus sounding emails and names, all with the same first name and last name, and emails that look like ...
  • 5 me toos
  • 8 replies
  • Problem
  • Not a Problem
Photo of hbfus
Error scheduling mailing when account time zone is earlier than computer time zone
A clarification first: I work from Europe, the account is set and my coworkers are working from the east coast (EST). If I try to schedul...
  • 4 me toos
  • 16 replies
  • Problem
  • Acknowledged
Photo of Canton Regional Chamber of Commerce
When I send a test email, it's stuck on "Please wait...." or gives me an Internal Server Error
I cannot get a test email to go through - it's stuck on "Please Wait..." or Internal Server Error. This particular campaign has a very la...
  • 4 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of College of Saint Elizabeth - Tiered
500 Error - Trouble Creating an Email
I was in the middle of finalizing an email, but now I'm getting a 500 error when I try to get into it to send a test. Probably starting a...
  • 4 me toos
  • 5 replies
  • Problem
  • Solved
Photo of AMS Pictures
HTML Disappearing when Using "Create Your Own Code"
I am trying to enter my own code using the "Create Your Own Code" option. I've previously done this before with no issues. Today, when ...
  • 4 me toos
  • 7 replies
  • Problem
  • Not a Problem
Photo of Miami Skin Institute
Scheduled Social Sharing Feature Not Working
We've been having this problem ever since we first started using myEmma. It is very important to our business that our emails are shared...
  • 4 me toos
  • 16 replies
  • Problem
  • Solved
Photo of COC
Spellcheck removes anchors
My Spell Check has not been working for months, since I converted to drag and drop editor It's a problem. Mozilla Firefox is my browser...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Misty
Some of my recipients are able to open the word document linked in my mailing, and others are not....
I just tried the link to a document feature for the first time. Some of my clients are able to click on the links and download the word d...
  • 3 me toos
  • 4 replies
  • Problem
  • Not a Problem
Photo of S Design
Why am I getting bounces / errors when I know the email address is correct?
Several of the emails I have in my Emma groups come back as an "error" after I send out something through Emma even though the email is c...
  • 3 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of Hutchinson Recreation Commission
Trouble accessing survey results
I'm trying to access survey results with a survey that hasn't been completed yet. I have my settings selected to My Emma contacting me ev...
  • 3 me toos
  • 1 reply
  • Problem
Photo of christna
Emma you need to fix this ASAP! I CANNOT SEND ANYTHING!!
Emma you need to fix this ASAP! First all week my drafts will not save without me having to reaload them every time I navigate away form ...
  • 3 me toos
  • 2 replies
  • Problem
  • Solved
Photo of RDV/MVP Sportsplex
Link in email going to "500 INTERNAL SERVER ERROR"
I sent out an email today to 5,000+ customers only for the link associated with the image NOT to work. (It worked on preview and through...
  • 3 me toos
  • 1 reply
  • Problem
  • Solved
Photo of Association of Research Libraries
I can't login to Emma.
I keep getting an "internal server error". Tried Chrome and Safari. Help. 
  • 3 me toos
  • 3 replies
  • Problem
Photo of Amber Howell
Cannot delete image block
Hi, We have a mailing entitled Latin America 2015 - Mobile Ready. At the bottom of the mailing is an image block. We have deleted it seve...
  • 2 me toos
  • 2 replies
  • Problem
  • Not a Problem
Photo of Liz Stephenson
Missing the "Show Templates" link
We are missing the "Show Templates" link in the top right hand corner of the Campaigns screen. It seems to be related to the template typ...
  • 2 me toos
  • 4 replies
  • Problem
  • Not a Problem