Welcome to Emma Community, friend!

This is the go-to place to find answers for all of your Emma needs, ask the Emma Support Team any questions you might have, and get info on new features and updates for the App!  


Can't find what you need here? Check out our Resource Center or post a question here in the Community.   

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Conversations

Conversations 1 - 20 of 84
Photo of Cody De Vos
Now LIVE FOR ALL ACCOUNTS: Exclude a segment from receiving your mailing
UPDATE: Segment exclusion is available in all Emma accounts as of April 13th, 2016. We’re excited to announce a new update to the Emm...
  • 1 me too
  • 26 replies
  • Announcement
Photo of Katie Lewis
Hey, Emmamericans: Let's introduce ourselves to each other!
We at Emma want to get to know you and give the opportunity for you to learn more about each other as well. :)  So let's introduce ourse...
  • 6 me toos
  • 14 replies
  • Announcement
Photo of David Wright
We're working to make Emma better - and faster. And we owe you a cup of coffee (more on that below).
We know how much you value (and need) a fast, responsive Emma. After all, great software isn't just about the right features or an intuit...
  • 9 me toos
  • 12 replies
  • Announcement
Photo of Grey Stepp
UPDATE: Emma API no longer supporting TLS 1.0 as of August 15th, 2017
UPDATE:  We've decided to extend our TLS 1.0 support and testing ground for the new protocol until August 15th, 2017.   Hi there Emma us...
  • 1 me too
  • 9 replies
  • Announcement
Photo of Katie Lewis
Yahoo, AOL changes affect your deliverability rates
Hello, all! Yahoo has changed some of its authentication records for @yahoo.com and other related domains, which affects Emma customers w...
  • 1 me too
  • 7 replies
  • Announcement
Photo of Katie Lewis
Let's talk about the new Response metrics
We're in the process of rolling out an all-new Response experience to Emma users. If you've got early access, we want to hear from you...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Katie Lewis
New Home page shows high-level performance stats
We've released a new Home page in a handful of accounts, and we'd love to hear what you think of it and how your team is using it. For t...
  • 4 me toos
  • 5 replies
  • Announcement
Photo of Katie Lewis
Use the editor to add easy calls to action
Three new tools in the drag and drop editor -- the button, follow and video blocks -- make it easier than ever to encourage your audience...
  • 1 me too
  • 5 replies
  • Announcement
Photo of Matt T.
Introducing our Eventbrite integration!
I'm excited to announce today a new partnership with Eventbrite that lets your contacts RSVP to your event, right from your email built u...
  • 3 me toos
  • 5 replies
  • Announcement
Photo of Rachel Rogers
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (1/25/16): Lightbox forms compatible with secure sites
Our Product Team released some work this morning enabling lightbox forms to display on secure sites. We know this functionality is import...
  • 1 me too
  • 3 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (4/7/16): Folders and Search for image library
Our Product Team has released to all accounts the final stage of some very exciting work in a series of image library improvements! In a...
  • 1 me too
  • 3 replies
  • Announcement
Photo of Jeff Slutz
Have you seen the new Emma content hub?
Now you can see all of our best guides, infographics, blog posts and more in one central location! They’re in the new content hub that j...
  • 2 me toos
  • 3 replies
  • Announcement
Photo of Katie Lewis
How do you style your email campaigns?
As you craft the perfect email campaign, you no doubt give careful attention to the choices representing your brand. We're curious: When ...
  • 1 me too
  • 3 replies
  • Announcement
Photo of Katie Lewis
Katie's swan song
It's been a terrific four years at Emma, with the last two focused on community engagement. It's time for me to take all this experience ...
  • 4 me toos
  • 3 replies
  • Announcement
Photo of Katie Lewis
5 Emma tools everyone should be using
As a writer, compiling this list had me wanting to come up with a clever hook. Look, they all start with "s"! or There are five, so you c...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Katie Lewis
Get top-level account numbers with the partner dashboard
Our new dashboard for partner accounts gives admins top-level averages and totals as a barometer for their clients' email marketing. We'r...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Katie Lewis
Emma integrations documented in the Resource Center
This year has seen an onslaught of new, exciting integrations with your Emma account. That means integrations we've collaborated on with ...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Katie Lewis
Release notes (7/10/15): Template and Campaign Builder in beta
Our Product Team has released into beta a helpful addition for agency/tiered accounts that lets them more easily create content for their...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Will Boyd
What's in a name?
It's said that you never get a second chance to make a first impression. I'm not sure that's entirely true with email marketing. In fact,...
  • 1 me too
  • 2 replies
  • Announcement