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Conversations

Conversations 1 - 20 of 428
Photo of Country Kitchen International
"Comparing Mailings" Export Error
I'm using the Compare Mailings feature and downloading a Performance Summary report on selected mailings. However, it keeps providing dat...
  • 1 me too
  • 0 replies
  • Problem
Photo of Presonus
Sent email not appearing in automation workflow
I am trying to create a new automation workflow but an email I have just sent is not appearing in the list of sent emails in the workflow...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Restaurant Equippers
Facebook Sharing not working and is scheduling an option?
After deploying an email the Facebook sharing option is not working. An Error appears in the social sharing pop-up after entering Facebo...
  • 1 me too
  • 0 replies
  • Problem
Photo of Sole Hope
Automated email edits
I had several automated emails in there and uploaded to the automation schedule. Then we had to edit some-- and in the campaigns section ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Planetree
Automated Workflow isn't working
I had created a sign-up form to place on our website, then I created an email that would be generated immediately whenever someone comple...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Accounting Conferences and Seminars
my templates - miscellaneous issues
Hello, I created a new template in HTML. I tested it and all works fine. I saved the template to My Templates, but have various issues. ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Zeta Beta Tau Fraternity
stopping an in progress mailing ASAP
stopping a mailing in progress - pause not showing
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of The Lens
retrieve deleted contacts
I accidentally deleted 20 contacts from my mailing list. How can I retrieve them and add them to my list ? Please help !
  • 1 me too
  • 1 reply
  • Problem
Photo of Denver Art Museum
Unrecorded Status???
The status of my email which I thought I sent yesterday is "unrecorded". I'm not showing any tracking results, so my assumption is that ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of cadragich12@gmail.com
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code
"Create Your Own Mailing" HTML Code will not let me get past pasting in my code -- When I click "Review & Send" nothing happens/it glitches
  • 6 me toos
  • 3 replies
  • Problem
Photo of Corn Stock Theatre
Can't send a test email
I can't send a test email for coding my own html: when I click the button it just spins and doesn't send anything. This has been happeni...
  • 2 me toos
  • 1 reply
  • Problem
  • Not a Problem
Photo of Temple University
Number of delivered messages is higher than my sent audience groups
The numbers of delivered emails is higher than the number of audience members that I sent the email to. Photo attached. 
  • 1 me too
  • 1 reply
  • Problem
Photo of Denise Peeler
segment from bounces shows "0"
Hello! We sent a large mailing last week, and had a high bounce count. When I go to save the bounces as a segment, the segment will not r...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Econoday
lightbox form causes page to freeze
I added a lightbox form to this page: http://www.econoday.com/myemma-test.aspx PROBLEM: Eventually the scrollbar disappears and you can'...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Real Commissions, LLC
"Select a group" field in "Create a Segment" is too short!
The field for "Select a group" when I am creating a Segment is too short!  It needs to allow for long group names (way more characters)! ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Seaside Vacations
clicks tab
In the campaign overview tab I have a link that I see has gotten 88 clicks.  However, when I go into the clicks tab to pull those email a...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kimberley Williams O'Quinn
User reports an error message stating the email's security certificate is not valid
Multiple users are getting error messages upon trying to open our emails. See attached. Why and how can we fix?
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Lisa Dames
Why does my email look completely out of whack in preview and test?
I have created an email in editor. However both the preview and the test email are completely out of whack. I have tried both Safari and ...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Bitch: Feminist Response to Pop Culture
Image library saves image even if "Save to library" remains unchecked
Hi Emma! I recently started working with your service through a new job and the staff are complaining about issues with the image librar...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of University of the Incarnate Word
Why is only half of my audience email list uploading? Happened twice with different lists already.
Why is only half of my audience list uploading? It has happened twice with different lists. 
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged