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Conversations

Conversations 1 - 20 of 1357
Photo of PBS Hawaii
Subscriber List Accuracy, removing unused subscribers
Regarding Audience - Groups, and the subscribers in specific groups, is it possible to Archive that Group, then delete it, and by deletin...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Varsity Marketing
Keeping image left justified on mobile.
I used a left combo box in the editor to create an area with the image on the left and the copy on the right. This works fine on the desk...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Success Academy Charter Schools
How do I change text justification and padding for the mobile version so my text and picture do not touch?
How do I change text justification and padding for the mobile version so my text and picture do not touch but maintain the layout used in...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Greater Louisville Medical Society
I have to enter my social media information for each communication
We're new to Emma and have noticed that each time we send a mailing and pull the "follow" buttons over we have to reenter our social medi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Deleted Contacts Still Showing In Response
We've moved all contacts for an account to Archive, however when we go to response, we can still see details of the errors and opt outs o...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Key Blue
Contact Deleted, Remember Preferences?
So going forward with GDPR, we have been instructed to delete all data after a send, including from the new 'archive' feature. What woul...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Loh
How do I remove the calendar from the left side of the page?
it really has no bearing on how I manage my account and just takes up screen real estate.  Also, I want to be able to search all of my ca...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew Learned
Can I create a segment based on another segment?
Is there a way to target users who are not in another segment?  I understand that I could do this via groups, but I'm trying to maintain ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jawahir AK
Getting a Member's activity history
Is there a way to get a member's activity history, like when was the member added to a certain group and when removed and readded etc..
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Vintage Vibe Boutique
Spring/Summer Templates
Are there ever any templates in your gallery for special dates in the Spring and Summer, such as,  Easter, Mother's Day, Father's Day?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Next Level Ballplayer
How do I segment a list based on people that did NOT click a certain URL within the mailing?
Title pretty much sums it up.  I would like to create a segment based on people that did not click a link, to follow up another email to ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Books Marketing
Group and Segment columns- can you add opt-in status?
In the group and also the segment results can you add in opt-in (confirmed or not confirmed) as one of the columns that displays? Being a...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Alex Ezell
Selecting All when searching Contacts
I am doing a search in Audience for a bunch of Contacts. Once that search runs, I'd like to select all of those contacts and perform an a...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Hot Spring Spa West Des Moines - Urbandale IA - 101016-811 / 101
Thumbnail cannot be generated for Vimeo link
I'm trying to embed a video using a Vimeo link.  https://vimeo.com/76480750 When I try to embed, it says a thumbnail cannot be generate...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Stran Promotional Solutions
Changes group status from not sync to sync (SF)
Hello, I added a new group to EMMA and when I imported them I set it so that they would not sync into my Salesforce.  I would now like t...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brian
Massive difference between split test open rates and total open rate
We tested 2 subject lines for our latest mailing. The variations have 84% and 75% open rates(!), but the open rate on the full mailing is...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Gresham Hill Management, Inc.
Split Test is not working
I set up a split test tonight so I could use up more of my April emails.  It currently shows that out of over 15,000 recipients, no one h...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Amy Sanders
If a user is in error status, but signs up for a different group are they automatically moved back to active?
My entire question is basically listed in the title. If a user ends up in an error status, but they sign up for a new group, are they aut...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Allie
Team permissions a la carte rather than by level?
I would like to set up more team members to our account so we all have our own logins, but it looks like we have to assign a level that h...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of IHAD So NV
How can I link to my signup form?
Can I add a link to my website, email or pdf which allows someone to enroll themselves in my myemma contacts list to receive my e-blasts?
  • 2 me toos
  • 6 replies
  • Question
  • Answered