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Conversations

Conversations 1 - 20 of 166
Photo of Nusource Financial
Can I link a .pdf to an image vs. linking an url?
I would like to use an image for the reader to click on which brings up a .pdf. Is this possible? I am only seeing that an image links to...
  • 2 me toos
  • 0 replies
  • Question
Photo of Clemens Food Group
Need help with check_multiple field
Hello. Please help me to post multiple check boxes selection to check_multiple field in myemma. What would be the syntax? I mean what sh...
  • 1 me too
  • 0 replies
  • Question
Photo of Safe Products
GDPR UK
I realise this is a UK-only issue but I am wondering whether anyone at Emma is able to advise regarding GDRP - General Data Regulation ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Indigo Ink Design & Copywriting
What happens to people who don't choose a segment?
What happens when people don't choose a segment when they sign up for emails? I always select segments when I send our emails. Are "no-se...
  • 1 me too
  • 1 reply
  • Question
Photo of Kelly Malinowski
Transactional email capabilities
We are interested in transactional email capabilities. Sending emails to our customers that does not require an opt out option. Can some...
  • 1 me too
  • 3 replies
  • Question
Photo of Junior Achievement of Georgia
Adding additional fonts
Compared to most email editors there are very few font choices available within Emma.  Do you plan to add more?  Most web editors allow G...
  • 2 me toos
  • 2 replies
  • Question
Photo of Abby Hollingsworth
Exports stuck "in progress"
Many of my export downloads are stuck "in progress." I've tried refreshing and closing the window and they still show "in progress." I ha...
  • 6 me toos
  • 15 replies
  • Question
Photo of Kat Mullens
How do I contact the myEmma team for help or is this forum the only chance for help that I have?
When we signed on for this product, there was a chat function directly in the tool to get help. Now, there's not an obvious way to contac...
  • 1 me too
  • 1 reply
  • Question
Photo of Mississippi Main Street
I have a completed survey that I cannot access the results.
I get an error message when I try to view the responses. What do I do next?
  • 1 me too
  • 1 reply
  • Question
Photo of Megan Milburn
Social Icon Inconsistency
The social icons without background circles or squares are inconsistently sized and spaced. Is there a way to fix this?
  • 1 me too
  • 1 reply
  • Question
Photo of The Arc of the Capital Area
Email Format
When I preview my newsletter on my emma it looks great. However, when I send it out the format in the email changes and looks very weird....
  • 1 me too
  • 1 reply
  • Question
Photo of Propertyshark
Can I copy / duplicate an automated workflow?
I want to improve the content of our onboarding series without having to stop the automation. I was wondering if there is an option to du...
  • 1 me too
  • 1 reply
  • Question
Photo of Bowie Baysox
Editing an Auto Response E-mail
I am trying to edit the text of an auto reply e-mail that gets sent out to people that register for our e-mail database.  Not sure where ...
  • 1 me too
  • 1 reply
  • Question
Photo of Zyga
Zip Code Metrics
We have a page on our website where our audience enters their email address and zip code. Then the automated email gets sent out to them....
  • 1 me too
  • 1 reply
  • Question
Photo of Drew
Any examples of EMMA Python API Search Syntax?
I am trying to pull specific fields from the API using search syntax. However, I am having a difficult time doing so utilizing the python...
  • 1 me too
  • 2 replies
  • Question
Photo of Amy Sanders
Support?
I'm no longer getting an auto-reply when I contact support. Is support@myemma.com still the email we should contact?
  • 1 me too
  • 1 reply
  • Question
Photo of Springfieldmoms.org
Can I edit the web version of an email I've already sent?
I put the wrong date on an email I just sent. I know I can't change it on the email that's gone out, but can I edit the web version?
  • 2 me toos
  • 1 reply
  • Question
Photo of Carine Fabius
Editor's toolbar
I'm in a textbox and the Editor's toolbar doesn't pop up. How can I find it?
  • 1 me too
  • 1 reply
  • Question
Photo of Downtown Cabaret Theatre
Steps to add a Primary Contact on Account
What are the steps for a Primary contact to add/change another team member as/to a Primary contact on the account for the purposes of exp...
  • 1 me too
  • 1 reply
  • Question
Photo of Downtown Cabaret Theatre
Sharing an E-mail with a friend
I used the feature to add a button in an e-mail campaign for "Sending the E-mail to a friend" when that e-mail was sent to a friend it st...
  • 1 me too
  • 1 reply
  • Question