Welcome to Emma Community, friend!

This is the go-to place to find answers for all of your Emma needs, ask the Emma Support Team any questions you might have, and get info on new features and updates for the App!  


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Conversations

Conversations 1 - 20 of 80
Photo of Grey Stepp
Posting disabled for Emma Community. Please use the Support Hub to reach out to Emma Support.
I’m Grey Stepp, Support Lead here at Emma. I’m reaching out to let you know of a change to our Community. On 05/29/2018, we are disabl...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Grey Stepp
Whitelist Update: New Emma Sending IP Range and API Address
Whitelisting sending IPs is a common practice in delivery troubleshooting and you (or your IT team) may have whitelisted Emma’s sending ...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Grey Stepp
Introducing the Emma Trust Center! (for GDPR and privacy information)
Hi folks!   I'm happy to announce that we've launched the Emma Trust Center at www.myemma.com/trust .   This is the place for our GDPR ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Grey Stepp
7 Email Stats You'll Want To Quote In Your Next Meeting
Hey folks!  I wanted to drop in a link to our latest Content-Hub Article, 7 Email Stats You'll Want to Quote In Your Next Meeting.   P...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Katie Lewis
Hey, Emmamericans: Let's introduce ourselves to each other!
We at Emma want to get to know you and give the opportunity for you to learn more about each other as well. :)  So let's introduce ourse...
  • 6 me toos
  • 14 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (2/3/16): Compare mailings reporting upgrades
Our Product Team released some exciting work last week to our Compare mailings feature. I’m excited to announce the upgrades to this fea...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Grey Stepp
UPDATE: Emma API no longer supporting TLS 1.0 as of August 15th, 2017
UPDATE:  We've decided to extend our TLS 1.0 support and testing ground for the new protocol until August 15th, 2017.   Hi there Emma us...
  • 1 me too
  • 9 replies
  • Announcement
Photo of Rachel Rogers
What are the differences between a Group, an Import, and a Segment? And when should I use each?
In talking strategy and engagement with Emma users, I’ve learned there’s some confusion about groups vs. imports vs. segments -- all too...
  • 4 me toos
  • 4 replies
  • Announcement
Photo of Grey Stepp
RELEASE NOTES (4/26/17): Landing Pages, Reschedule Mailings!
INTRODUCING LANDING PAGES: Landing pages are a key part of any multi-channel marketing strategy. But creating a new landing page and a...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Grey Stepp
Release Notes 3/8/17: Marketing Calendar, Import Triggered Field Change Automation Workflows
Introducing our new marketing calendar: every marketer’s must-have. Whether you’re a marketing team of one or many, there’s one tool ...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Katie Lewis
New Home page shows high-level performance stats
We've released a new Home page in a handful of accounts, and we'd love to hear what you think of it and how your team is using it. For t...
  • 4 me toos
  • 5 replies
  • Announcement
Photo of Grey Stepp
Release Notes (2/8/17): A/B Content Testing!
NOW AVAILABLE TO OUR PRO, PLUS, AND PREMIUM CUSTOMERS! Take the guesswork out of your marketing.We know measuring the effectiveness ...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Grey Stepp
Release Notes (5/10/16): Classic Signup Forms Facelift!
Classic sign-up forms have been given a fresh, modern look!   The best part is, most of you don’t need to update or change anything to...
  • 4 me toos
  • 2 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (4/7/16): Folders and Search for image library
Our Product Team has released to all accounts the final stage of some very exciting work in a series of image library improvements! In a...
  • 1 me too
  • 3 replies
  • Announcement
Photo of Katie Lewis
Let's talk about the new Response metrics
We're in the process of rolling out an all-new Response experience to Emma users. If you've got early access, we want to hear from you...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Cody De Vos
Now LIVE FOR ALL ACCOUNTS: Exclude a segment from receiving your mailing
UPDATE: Segment exclusion is available in all Emma accounts as of April 13th, 2016. We’re excited to announce a new update to the Emm...
  • 1 me too
  • 26 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (3/15/16): Multi-image upload functionality
Our Product Team released some work to the image library and editor! Most notably, you’ll see drag and drop and multi-image upload funct...
  • 3 me toos
  • 1 reply
  • Announcement
Photo of Emily Hollingsworth
Release Notes (9/30/15): Emma Guestbook v1.2 is here!
Our Product Team has released a new version of the Emma Guestbook that you know and love. Here’s what you can look forward to with Emma G...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Emily Hollingsworth
Release Notes (2/5/16): Manage contact fields updates
On Wednesday afternoon, our Product Team released a brand new Manage contact fields page. You should now see the new manage fields experi...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Emily Hollingsworth
Release Notes (1/25/16): Lightbox forms compatible with secure sites
Our Product Team released some work this morning enabling lightbox forms to display on secure sites. We know this functionality is import...
  • 1 me too
  • 3 replies
  • Announcement